A minha experiência com a Mary Me Eventos foi aceitável. Eles fizeram um bom trabalho no dia do casamento e recomendaram fornecedores. As oportunidades que vejo para essa empresa são as de serem capazes de trabalhar e pensar mais rapidamente, além de aumentar o leque de fornecedores. Em algumas situações, gostaríamos de trabalhar com diferentes fornecedores e não recebemos uma quantidade maior de opções. Gostaria também de ver os profissionais da Mary mais abertos ao feedback em desacordo, em vez de levar as coisas para o lado pessoal.
------------------------------------------------
My experience with Mary Me events was acceptable. They did a good job in the wedding day and recommending suppliers. The opportunities that I see for this company is to be able to work and think more out of the box and well to increase the pool of suppliers. In some situations we would like to work with different suppliers and we did not receive a higher quantity of options, I would also to see Mary professionals being more open to feedback while in disagreement instead of taking things personally.
Enviado a 16/01/2020
Resposta de Mary Me Eventos:
Querida Renata, muito obrigada pelo seu feedback. Foi muito bom podermos fazer parte do vosso dia e ficamos contentes estar satisfeita com a nossa contratação. Preferíamos que nos tivesse indicado essas "melhorias" diretamente a nós, uma vez que sempre lhe demos abertura para isso e nos despedimos com saudades, após o evento. No entanto, recebemos de coração aberto a sua recomendação e iremos tê-la em conta daqui em diante de forma a podermos, constantemente, melhorar o nosso serviço! Beijinho grande e muitas felicidades, para si e para o Ray. Considerando o que disse, remetemos infra email recebido e respondido por nós, imediatamente após o casamento, sem consequente resposta. Mas que, uma vez mais, agradecemos o carinho.
--------------------------------
Dear Renata, thank you very much for your feedback. It was really nice being part of your special day and see that you were satisfied with our service. We would prefer you could have given us your feedback directly through us, besides publishing here, as we've always been open to that with you but we do appreciate it and we will consider it to increase the quality of our costume service in the future. Thank you very much. Kissed for you and Ray. Considering what you've told, we' ll take the chance to copy+paste the emails we've shared after the wedding with your feedback about it and our answer without any more communication from your side after that. Email that we really appreciated and loved to receive.
"Hi Maria,
It was a wonderful day indeed! Thank you for that!
We kept hearing the phrase, "Best wedding ever!" from our guests so I think we achieved our goal :)
We were happy throughout the night but if you would like to have a debrief call to review the wedding and its moments, we would be happy to share our experience with you.
Thank you and your team for your effort to help us make our night possible!
Bjs,
Ray & Renata"
***
"Hello, Renata and Ray!
Sorry, I just seen this email now. :)
So happy to hear that! How is the honeymoon? Off course! Let’s chat!!!
Let me know as soon as you’re back home :)
Kiss kiss"
Escolha o seu vestido
Escolha o seu fato
